Any BT Engineers?

[S1mon.]

How hard/easy is it to fit a new phone point? My Son has just moved into a brand new house and there is no phone point, It has a wire coming out the wall but no socket.
Can i just buy a new socket is it easy to wire up?
Can someone give me some instuctions?
BT will transfer the number over ok, but want £122.00 to fit this socket

[Los Palmas 7]

Buy a socket from B&Q; they will be instructions in it.

Sorted (and £122 better off)

[crofty1984]

Thay may need to switch on the connection if it's a new build. Having gone through this ordeal I can only extend my deepest sympathies.
Maybe you know a gay telephone engineer who will do the work instead of having to deal with BT for some rough buggery and ATM. It will be infinetly preferable.

[rsv gone!]

S1mon. said:

How hard/easy is it to fit a new phone point? My Son has just moved into a brand new house and there is no phone point, It has a wire coming out the wall but no socket.
Can i just buy a new socket is it easy to wire up?
Can someone give me some instuctions?
BT will transfer the number over ok, but want £122.00 to fit this socket

I'm guessing the £122 includes changing the number as well as just the physical socket?

BTW the master sockets are very cheap and easy to wire up.

http://www.wppltd.demon.co.uk/WPP/Wiring/UK_teleph...

[DeanVRS]

Im a BT engineer..you'll need to pay to liven up the line with a new number anyway.

If the line should be on and theres voltage on the wires with a multimeter,buy a master socket and describe the colours of the wires and I'll tell you what goes where.

[V8mate]

If it's a brand new house I'd be calling the housebuilder and telling them to finish the place properly and get BT in at their cost to provide the first socket.

[Chilli]

DeanVRS said:

Im a BT engineer..you'll need to pay to liven up the line with a new number anyway.

If the line should be on and theres voltage on the wires with a multimeter,buy a master socket and describe the colours of the wires and I'll tell you what goes where.

Yep, when I bought a new build a few years back, the socket was already there. I still needed to pay £120 odd for the engineer to come round, check something or other then leave. He must have been there for a good 10 mins....nice work.

[saleen836]

As already mentioned, with it being a new build there should be a socket in place!

[ThatPhilBrettGuy]

The £120 is for BT to do the connection in the exchange end. If you fit your own socket they'll still charge you the same.

[elster]

ThatPhilBrettGuy said:

The £120 is for BT to do the connection in the exchange end. If you fit your own socket they'll still charge you the same.

If it is a new build on an estate it will more than likely be wired up

The £120 is for them to type something in the computer to activate and start billing you.

One thing i have wondered is why most masters have screw terminals, yet slaves almost always need an IDC tool. How odd.

[ThatPhilBrettGuy]

elster said:

ThatPhilBrettGuy said:

The £120 is for BT to do the connection in the exchange end. If you fit your own socket they'll still charge you the same.

If it is a new build on an estate it will more than likely be wired up

The £120 is for them to type something in the computer to activate and start billing you.

One thing i have wondered is why most masters have screw terminals, yet slaves almost always need an IDC tool. How odd.

Yeah, read connection anyway you like Still, the pertinent point is, by all means put the socket on. It'll still be a dead socket.

[elster]

ThatPhilBrettGuy said:

elster said:

ThatPhilBrettGuy said:

The £120 is for BT to do the connection in the exchange end. If you fit your own socket they'll still charge you the same.

If it is a new build on an estate it will more than likely be wired up

The £120 is for them to type something in the computer to activate and start billing you.

One thing i have wondered is why most masters have screw terminals, yet slaves almost always need an IDC tool. How odd.

Yeah, read connection anyway you like Still, the pertinent point is, by all means put the socket on. It'll still be a dead socket.

Sorry I didn't want people think that they are "earning" the £120, merely taking it from you.

[satans worm]

Sorry to hijack, but DEANVRS, can you help me on this one please?

http://www.pistonheads.co.uk/gassing/topic.asp?h=0...

[Si81]

I moved into a new build 3 weeks ago and had the same problem. BT wanted £122 to hook up the phone line and 1 socket and a further £122 per socket we wanted connected, no way was i going to pay that!!

If your getting Sky installed it's worth asking the installation guy if he can do the job, he did our 3 sockets for £20

[Deva Link]

The £120 is for all the infrastucture back to wherever there is an existing telephone system they can connect to. They install everything into new houses upfront, on the off-chance that at some point in the future, someone will pay them for it. Pretty good, really.

[Plotloss]

Even if you wire it yourself and it works perfectly they'll still charge the £120 odd if they have a record of disconnection or as is more likely in your case it never being connected.

Happened to a client just last week.

[Iain328]

As far as I know the £122 is for a site visit. If you have an existing number to transfer then just stick a socket on the end of it and tell BT to do the transfer. Note that the socket needs to be a Master Socket. There should only be two wires to connect.

Its worth a try & if BT still want to charge then talk to someone else (i.e. Sky etc)

[rsv gone!]

Deva Link said:

The £120 is for all the infrastucture back to wherever there is an existing telephone system they can connect to. They install everything into new houses upfront, on the off-chance that at some point in the future, someone will pay them for it. Pretty good, really.

On a new development of any size, BT will normally pay the contractor to fit the ducting around the sites on a basis of about £150 per house and £50 per flat. They free-issue the materials to the builder.

[Deva Link]

rsv gone! said:

Deva Link said:

The £120 is for all the infrastucture back to wherever there is an existing telephone system they can connect to. They install everything into new houses upfront, on the off-chance that at some point in the future, someone will pay them for it. Pretty good, really.

On a new development of any size, BT will normally pay the contractor to fit the ducting around the sites on a basis of about £150 per house and £50 per flat. They free-issue the materials to the builder.

So charging £120 or so for the initial install/setup/number assignment (or tansfer)/line activation/account setup etc etc is probably still costing BT money.

[rsv gone!]

Deva Link said:

rsv gone! said:

Deva Link said:

The £120 is for all the infrastucture back to wherever there is an existing telephone system they can connect to. They install everything into new houses upfront, on the off-chance that at some point in the future, someone will pay them for it. Pretty good, really.

On a new development of any size, BT will normally pay the contractor to fit the ducting around the sites on a basis of about £150 per house and £50 per flat. They free-issue the materials to the builder.

So charging £120 or so for the initial install/setup/number assignment (or tansfer)/line activation/account setup etc etc is probably still costing BT money.

On a site of, say, 50 houses, they'd pay the builder £7500. They'd be safe in the assumption that at least three quarters of people will want a land line. If they had to retrospectively dig up footpaths and lay ducts then they'd lose a fortune since IIRC they charge a set connection fee, whatever the installation costs, for residential customers. (They can charge business users something more related to their costs for new lines - which can be pricey).

In any case, they'd be precluded from digging up new roads due to Section 58 rules;

http://www.rbkc.gov.uk/Environmentalservices/stree...