Another buyer asking money off after deal and collection
Discussion
Hi All,
This is possibly just a vent but a double check to my assumptions.
I listed a 2011 Horse Trailer on FB market place. Within 5 mins I had a private buyer trying to buy it over the phone. Then a few mins later I had a trader contact me and ask if still available, I said that it was but had someone offering on it. The box was listed at £4,500 which is fairly cheap as I knew it would sell fast like that.
The trader said to forget the other buyer, he would pay a deposit there and then with the balance on collection but his offer was a firm £4k. We danced about with me trying £4250, meet me in the middle etc but he said he buys and sells 10 per month and it was £4k firm. I took the deposit.
His collection chap drove from Newcastle to just past Guildford to collect so at least 5 hrs. He said it was lovely, thought they would have paid more but had to factor in the £300 diesel and time to collect. He commented that it was great condition and they normally did not get service records, spare keys and all the security with it. He phoned the boss, they had a chat and then the rest of the money hit my account.
2 days later the trader texted me to say there was a problem with the roof. I said that I knew the previous owner has bumped a garage but had it repaired (it is fibre glass) Trader said he was not aware and it needs a whole new roof. I said it is cosmetic, 11 yrs old, doesnt leak and he bought it cheap, if he wanted to paint the roof he could spend a few quid at Halfords on fibre glass resin and paint but it was repaired properly and does not cause any issues.
Then 4 hrs later he asked for me to send him £300 to help cover the cost. I declined.
He then phoned up telling me that I must pay him or he would deliver the trailer back. I explained that if he did that it would be at his cost and for me to decide if I wanted to refund him and I was within my rights as a private seller to decline or make an offer to buy back. He demanded the money or a return and full refund and he would be here next week.
I told him to check his rights with his Solicitor and as a gesture I would take it back if he delivered it and I would keep £300 for my trouble / lost buyer / lost time....his parting shot was "we will sort it" I said I did not understand what he meant and he just repeated "we will sort it"
I repeated that if he wanted me to take it back I would refund all but £300 and if he thought I was not being fair then he should consult his Solicitor.
Does this all seem within the spirit of the law, the spirit of the sale etc.?
He did not ask the condition at any stage, he did not ask for pictures and did not check any description with me. It is a lovely clean example and the guy that picked it up said it will sell for £5k quickly when they advertised it.
I did not mention the roof repair to him as it did not even cross my mind (4 inch square patch) only seen when on a ladder on the outside and does not change the way it works in any way at all.
I also offered that if he wanted to unbolt the roof and courier it to me I would raptor spray it all one colour or paint the whole roof for free myself and then courier back to me. He declined which makes me think he is just trying it on?
This is possibly just a vent but a double check to my assumptions.
I listed a 2011 Horse Trailer on FB market place. Within 5 mins I had a private buyer trying to buy it over the phone. Then a few mins later I had a trader contact me and ask if still available, I said that it was but had someone offering on it. The box was listed at £4,500 which is fairly cheap as I knew it would sell fast like that.
The trader said to forget the other buyer, he would pay a deposit there and then with the balance on collection but his offer was a firm £4k. We danced about with me trying £4250, meet me in the middle etc but he said he buys and sells 10 per month and it was £4k firm. I took the deposit.
His collection chap drove from Newcastle to just past Guildford to collect so at least 5 hrs. He said it was lovely, thought they would have paid more but had to factor in the £300 diesel and time to collect. He commented that it was great condition and they normally did not get service records, spare keys and all the security with it. He phoned the boss, they had a chat and then the rest of the money hit my account.
2 days later the trader texted me to say there was a problem with the roof. I said that I knew the previous owner has bumped a garage but had it repaired (it is fibre glass) Trader said he was not aware and it needs a whole new roof. I said it is cosmetic, 11 yrs old, doesnt leak and he bought it cheap, if he wanted to paint the roof he could spend a few quid at Halfords on fibre glass resin and paint but it was repaired properly and does not cause any issues.
Then 4 hrs later he asked for me to send him £300 to help cover the cost. I declined.
He then phoned up telling me that I must pay him or he would deliver the trailer back. I explained that if he did that it would be at his cost and for me to decide if I wanted to refund him and I was within my rights as a private seller to decline or make an offer to buy back. He demanded the money or a return and full refund and he would be here next week.
I told him to check his rights with his Solicitor and as a gesture I would take it back if he delivered it and I would keep £300 for my trouble / lost buyer / lost time....his parting shot was "we will sort it" I said I did not understand what he meant and he just repeated "we will sort it"
I repeated that if he wanted me to take it back I would refund all but £300 and if he thought I was not being fair then he should consult his Solicitor.
Does this all seem within the spirit of the law, the spirit of the sale etc.?
He did not ask the condition at any stage, he did not ask for pictures and did not check any description with me. It is a lovely clean example and the guy that picked it up said it will sell for £5k quickly when they advertised it.
I did not mention the roof repair to him as it did not even cross my mind (4 inch square patch) only seen when on a ladder on the outside and does not change the way it works in any way at all.
I also offered that if he wanted to unbolt the roof and courier it to me I would raptor spray it all one colour or paint the whole roof for free myself and then courier back to me. He declined which makes me think he is just trying it on?
Thank you all. I really appreciate the sanity check. I did say to him in response to his first narky text that as he was a trader I did not need to tell him the rules of the game. I was perfectly nice all the way through.
According to the collection chap the trader lives at his Mums country estate and therefore has no overheads, he buys and then sells with a small ish margin for a fast turnover.
I did not get the collection chap to sign anything. Had thought they may have their own agreement to sign but he just looked at it, phoned the boss and said yes happy, send the money. I did think of getting a sold as seen type doc off the web but thought these were not used any more.
I did think about telling him to do one but if he really is not happy then I would be ok with the £300 held back based on the fact he had to travel hundreds of miles to get it and would need to do the same to return it.
I do not think he likes Dags and likes to roam the land.
According to the collection chap the trader lives at his Mums country estate and therefore has no overheads, he buys and then sells with a small ish margin for a fast turnover.
I did not get the collection chap to sign anything. Had thought they may have their own agreement to sign but he just looked at it, phoned the boss and said yes happy, send the money. I did think of getting a sold as seen type doc off the web but thought these were not used any more.
I did think about telling him to do one but if he really is not happy then I would be ok with the £300 held back based on the fact he had to travel hundreds of miles to get it and would need to do the same to return it.
I do not think he likes Dags and likes to roam the land.
Thanks all. It has left a horrible taste in my mouth all day as I thought it was a fair deal done. I think you are all right and it helps to have a sounding board.
It felt very much as he was trying to bully an improved margin as he wasn’t interested in any suggestions or that it was a simple cosmetic fix if he felt it needed doing (which it didn’t)
I will now happily tell him to do one with a clear mind.
It felt very much as he was trying to bully an improved margin as he wasn’t interested in any suggestions or that it was a simple cosmetic fix if he felt it needed doing (which it didn’t)
I will now happily tell him to do one with a clear mind.
Thanks all.
There were no pics of the roof in the advert and I didn't mention the roof positively or negatively. It's 11 yrs old and the previous owner had a fibreglass repair on the fibreglass roof after he bumped it in a car park....it doesn't leak so you would not even know unless you got on a ladder and saw that the paint was a different shade of grey.
£30 of raptor liner on a shultz gun would have the whole roof looking brand new in one shade...no other work needed if you were inclined to change the cosmetics.
Appreciate all the comments, I have not sold any car or trailer in the last 5 yrs.
Thanks
There were no pics of the roof in the advert and I didn't mention the roof positively or negatively. It's 11 yrs old and the previous owner had a fibreglass repair on the fibreglass roof after he bumped it in a car park....it doesn't leak so you would not even know unless you got on a ladder and saw that the paint was a different shade of grey.
£30 of raptor liner on a shultz gun would have the whole roof looking brand new in one shade...no other work needed if you were inclined to change the cosmetics.
Appreciate all the comments, I have not sold any car or trailer in the last 5 yrs.
Thanks
I am 100% clear in my mind that I sold in good faith now and am happy that telling him to do one is fine to do.
I think he is either trying it on or he needs to slow down on the doing of the deal to get a bargain and add a process of questions about the trailers and ask for a walk around video etc. i think he was more interested in getting a refund in part than a solution to what he described as a problem.
I also expect that any solicitor would explain he has zero come back than try to take on a fight like this as any fees would not make it a worthwhile venture.
I think he is either trying it on or he needs to slow down on the doing of the deal to get a bargain and add a process of questions about the trailers and ask for a walk around video etc. i think he was more interested in getting a refund in part than a solution to what he described as a problem.
I also expect that any solicitor would explain he has zero come back than try to take on a fight like this as any fees would not make it a worthwhile venture.
Muzzer79 said:
Caddyshack said:
blueg33 said:
Dear trailer trader - f
k off - lots of love the Op
I think he may have quite a few friends who like to live in different places where they can park their caravans….based on his profile pictures. Prefer not to stir the wrong hornets nest.k off - lots of love the OpBlock his number. If he genuinely is miles away, it's unlikely he'll be paying you a visit for the sake of a few quid, he'll just move on to the next purchase that he wants to cream some extra margin off.
Gunk said:
Private sales are an absolute pain the backside, just sold our Mini to a trader in Bristol, probably could have got a couple hundred more but the transaction was completely painless and stress free.
Based on the fact this chap is a trader I was surprised.I have sold a few cars via a well known car trader as it is so much easier than dealing with the public. You get less in most instances but it’s often better than the hassle and wasted time.
Davie_GLA said:
Hopefully he has gone away but the old “I am bringing it back” for £300 is laughable. Let him come.
The horse world. Madness.
Yeah. God forbid that a trader actually does something to an item they have to prep it for sale and add value!The horse world. Madness.
After all the thought I have put in to it I think he could use £50 of raptor liner sprayed on the roof and it would
Look like new, he could then chance his arm on a high price. There is a shortage of trailers now that they have taken away the trailer licence barrier.
poo at Paul's said:
I too had a guy agree a price for a mk2 golf with a rather special engine in that I’d built, then try welch on the deal. Rare motor, basically a long block Digiifsnt 2l engine, indistinguishable from the stock 1.8. He was a racer in the golf challenge that needed stock engine capacity, you can see where this is going
So he is coming from down south, 3 hours and needs to come early as he has a wedding later thst day. So I say ok, just come anytime, just ring me 30 mins before so I am up.
On the day, no call, but 545am I hear a trailer rattling down street….
I get up, go down, have keys ready, annoyingly it had sprung a PAS leak the day before and I’d spent all day getting a new hose made up and fitted, but all good.
We’d agreed 1800 quid, so he suddenly says he’d bought a 16v the day before and it was only 1100 quid, so suddenly he offers me 900 quid. I knew where it was going, and wasn’t having it, so
I never said anything, just locked it up, turned went back in, locked the house and went back to bed.
Cue 15 mins him knocking on door, calling me, saying sorry, he’d pay 1800 etc etc etc, I just ignored him and eventually he fked off.
The deal had been agreed between me and him direct, but brokered by a mutual acquaintance who knew I had this rather special motor in this car. Of course all the spiel had been how he was building a road car and wanted to use some race tuning bits he had on it, although this motor was already at full wack really, making 165hp from an 8V
But of course, I hear about a year later he’d been kicked out of the championship for running a bigger engine in his race car.
Some people are just aholes, no matter how nice they seem over the phone etc and what they agree too. They try it on with everyone, and only a few have to bite and it’s worth them being an arse in their mind. So the only way to deal with them is to not entertain it at all, IMHO and let them just fk off.
I like your style. I would have taken the 1800 and hope he had learned his lesson.So he is coming from down south, 3 hours and needs to come early as he has a wedding later thst day. So I say ok, just come anytime, just ring me 30 mins before so I am up.
On the day, no call, but 545am I hear a trailer rattling down street….
I get up, go down, have keys ready, annoyingly it had sprung a PAS leak the day before and I’d spent all day getting a new hose made up and fitted, but all good.
We’d agreed 1800 quid, so he suddenly says he’d bought a 16v the day before and it was only 1100 quid, so suddenly he offers me 900 quid. I knew where it was going, and wasn’t having it, so
I never said anything, just locked it up, turned went back in, locked the house and went back to bed.
Cue 15 mins him knocking on door, calling me, saying sorry, he’d pay 1800 etc etc etc, I just ignored him and eventually he f
ked off.The deal had been agreed between me and him direct, but brokered by a mutual acquaintance who knew I had this rather special motor in this car. Of course all the spiel had been how he was building a road car and wanted to use some race tuning bits he had on it, although this motor was already at full wack really, making 165hp from an 8V
But of course, I hear about a year later he’d been kicked out of the championship for running a bigger engine in his race car.
Some people are just a
holes, no matter how nice they seem over the phone etc and what they agree too. They try it on with everyone, and only a few have to bite and it’s worth them being an arse in their mind. So the only way to deal with them is to not entertain it at all, IMHO and let them just fk off. Gassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff