Robbing AA b*tards!

[jogger1976]

I had to call the AA the other day to make a slight change to my breakdown policy (changing the vehicle specific option to an any car option as I sometimes car share with other colleagues or borrow other cars).
I was expecting a possible small administration charge, as is the norm.What I wasn't expecting was to be asked to pay £60 sodding quid for the privilege, or I wouldn't be covered if I was in another car.
To compound my bad mood I also received my renewal(I'm a Gold Member and have been with them for 6 years)for the princely sum of £230. WTF! I've since been harassed almost daily by reps trying to convince me "what a good deal you've got , Sir" and try to sell me extended products that I have no need or interest in. When I queried the high price I was told in not so many words that existing customers essentially subsidise the cheap introductory deals and that I wouldn't qualify for the lower deals.

Anyone had a similar experience with the AA, or can recommend a breakdown service that aren't a bunch of robbers, as I'm fked if I'm giving them anymore of my money?

[jogger1976]

Skyedriver said:

I thought the AA covered the driver, not the car, so if you are in someone elses car you are covered.

Anyway in defence of the AA, I have called them out 3 or 4 times in the last few years and their service has been exemplary.

Apparently there are two options.Vehicle specific, which I had, and a general policy. They don't really explain this particularly clearly when you take out the policy. Probably so they can rob you of £60 sodding quid each time you change vehicle!

Just to say I totally agree with you regarding the patrolmen; they are excellent and highly professional. It's just the whole new business model they've adopted since being taken over by a bunch of US venture capitalist vultures that pisses me off. One of the blokes said they binned nearly 4000 staff.