Dart Charge Account Inactive
Discussion
Got the following email from Dart Charge Customer Services
[b]Your Dart Charge account has been inactive for 12 months.
In accordance with our terms and conditions, your account will be closed if it remains inactive for a further 90 days. You can keep your account open by topping up your balance or by making a crossing in a vehicle which is linked to the account.[/b]
If you have any queries, please contact us on 0300 300 0120 between 5:00am and midnight daily. [/b]Alternatively, email customerservice@dartford-crossing-charge.service.gov.uk [/b]
It sounds like they are going to close the account and keep the balance or I have to add funds or make a crossing. I called them I didn’t have to add any money and don’t have to make a crossing and they can just mark the account as active. Why can’t they just say what they mean rather than dicking about.
[b]Your Dart Charge account has been inactive for 12 months.
In accordance with our terms and conditions, your account will be closed if it remains inactive for a further 90 days. You can keep your account open by topping up your balance or by making a crossing in a vehicle which is linked to the account.[/b]
If you have any queries, please contact us on 0300 300 0120 between 5:00am and midnight daily. [/b]Alternatively, email customerservice@dartford-crossing-charge.service.gov.uk [/b]
It sounds like they are going to close the account and keep the balance or I have to add funds or make a crossing. I called them I didn’t have to add any money and don’t have to make a crossing and they can just mark the account as active. Why can’t they just say what they mean rather than dicking about.
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