Tickets by post

[polson]

I got a letter from ACO late April confirming my order of 8 grandstand tickets, and that they would be sent registered post. They haven't arrived. When did people receive them? How were they delivered (Royal Mail, Fedex)? What are the chances of me sorting anything out (i.e. picking them up there)? What phone number should I call, will they speak english? And most importantly what can we all do to make sure that this fiasco isn't repeated? ACO are clearly wits and should hand over the processing of tickets to someone with half a clue.