VW Polo 2013 transmission failed - garage prices reasonable?
Discussion
Hi,
I have an automatic VW Polo 2013 match 1.4 with the DSG transmission. Mileage 65k miles.
One day I went to start the car and it wouldn't engage reverse gear, showing a spanner icon which I've read online is a known fault with these cars.
It can drive forwards but skips 2nd and 4th gears.
Took it to a garage recommended by other garages and they charge £1200 + vat flat rate for a "gearbox repair". They asked if I wanted the clutch replaced at the same time for additional £300+ vat so I said sure.
Then today I get a call after it's meant to be ready saying actually now another part needs changing - the TCM (Transmission Control Module) which will be another £300+vat.
This seems excessive to me since the original price was meant to be inclusive of whatever it took to repair the gearbox. They explained that this part is separate to the gearbox which makes me question why I'm paying £1200 for a gearbox repair if the gearbox itself was fine and this TCM was the real issue?
Let me know your thoughts, thanks.
I have an automatic VW Polo 2013 match 1.4 with the DSG transmission. Mileage 65k miles.
One day I went to start the car and it wouldn't engage reverse gear, showing a spanner icon which I've read online is a known fault with these cars.
It can drive forwards but skips 2nd and 4th gears.
Took it to a garage recommended by other garages and they charge £1200 + vat flat rate for a "gearbox repair". They asked if I wanted the clutch replaced at the same time for additional £300+ vat so I said sure.
Then today I get a call after it's meant to be ready saying actually now another part needs changing - the TCM (Transmission Control Module) which will be another £300+vat.
This seems excessive to me since the original price was meant to be inclusive of whatever it took to repair the gearbox. They explained that this part is separate to the gearbox which makes me question why I'm paying £1200 for a gearbox repair if the gearbox itself was fine and this TCM was the real issue?
Let me know your thoughts, thanks.
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