Money from an unknown source appears in your bank account

Money from an unknown source appears in your bank account

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Snails

Original Poster:

915 posts

168 months

Tuesday 17th February 2015
quotequote all
I hope someone can advise what, if anything, should be done.

A lady at work today told me that a not insignificant sum of money has appeared in her bank account.

It appears in her account as 'PPI Refund' with no further identify information or reference. She said she applied for a refund a couple of years ago, but it was rejected.

She doesn't know what she can do, if anything or what her obligations are with regards to telling her bank or tracing the source of the money. She said she feels uneasy keeping it as she didn't think it was her money to have.

I said I'd ask. Can anybody assist?


Jasandjules

70,012 posts

231 months

Tuesday 17th February 2015
quotequote all
Tell the bank. DO not spend it.

Snails

Original Poster:

915 posts

168 months

Tuesday 17th February 2015
quotequote all
My opinion was to tell the bank as they might have more information on the source of the money.

Eleven

26,506 posts

224 months

Tuesday 17th February 2015
quotequote all
Snails said:
I hope someone can advise what, if anything, should be done.

A lady at work today told me that a not insignificant sum of money has appeared in her bank account.

It appears in her account as 'PPI Refund' with no further identify information or reference. She said she applied for a refund a couple of years ago, but it was rejected.

She doesn't know what she can do, if anything or what her obligations are with regards to telling her bank or tracing the source of the money. She said she feels uneasy keeping it as she didn't think it was her money to have.

I said I'd ask. Can anybody assist?
Someone has paid a rubber cheque into her account with the reference "PPI refund"

Shortly she will receive a call from a plausible sounding chap from "PPI Unlimited" asking for the money back. She will BACS him the money, the cheque will then bounce, the BACS payment is not retrievable.

Is my best guess.



sunbeam alpine

6,964 posts

190 months

Tuesday 17th February 2015
quotequote all
Eleven said:
Snails said:
I hope someone can advise what, if anything, should be done.

A lady at work today told me that a not insignificant sum of money has appeared in her bank account.

It appears in her account as 'PPI Refund' with no further identify information or reference. She said she applied for a refund a couple of years ago, but it was rejected.

She doesn't know what she can do, if anything or what her obligations are with regards to telling her bank or tracing the source of the money. She said she feels uneasy keeping it as she didn't think it was her money to have.

I said I'd ask. Can anybody assist?
Someone has paid a rubber cheque into her account with the reference "PPI refund"

Shortly she will receive a call from a plausible sounding chap from "PPI Unlimited" asking for the money back. She will BACS him the money, the cheque will then bounce, the BACS payment is not retrievable.

Is my best guess.
This! I recently also had a large unexpected transfer.

Inform the bank, don't touch the money, and then wait.

Piglet

6,250 posts

257 months

Tuesday 17th February 2015
quotequote all
I never understand why these things are difficult, ring the bank tell them someone has made a mistake - what else would anyone sensibly do? confused

Jim1556

1,776 posts

158 months

Tuesday 17th February 2015
quotequote all
Leave it for several years accumulating interest at 0.0fkall%...

If they ever come looking, it's still there and you have an extra 5p for your trouble! ;-)

FrankAbagnale

1,702 posts

114 months

Tuesday 17th February 2015
quotequote all
Jim1556 said:
Leave it for several years accumulating interest at 0.0fkall%...

If they ever come looking, it's still there and you have an extra 5p for your trouble! ;-)
You can also print off mini statements at the cash point and leave them on the machine so people behind you assume you're a powerfully built company director.

Sogra

471 posts

213 months

Tuesday 17th February 2015
quotequote all
If it was a Lloyds account I had similar happen to me, no letter to say the claim had been processed I only found out about it as the bank phoned me as I had such a large balance and they were asking if I wanted to open an ISA, (over 28k paid) When I asked where it had come from they said it was a PPI refund. A lot of banks are reviewing rejected claims.

I still wouldnt spend it until I had confirmation if I were her!

Mopar440

410 posts

114 months

Tuesday 17th February 2015
quotequote all
When the original PPI claim was rejected, did your friend then go to the ombudsman? They sometimes get results but it can take years.


sunbeam alpine

6,964 posts

190 months

Tuesday 17th February 2015
quotequote all
Piglet said:
I never understand why these things are difficult, ring the bank tell them someone has made a mistake - what else would anyone sensibly do? confused
You'd think that, wouldn't you, but the banks aren't interested.

Here's my thread from last month:

http://www.pistonheads.com/gassing/topic.asp?h=0&a...

Mr Trophy

6,808 posts

205 months

Tuesday 17th February 2015
quotequote all
I took a cheque into the bank and it gave me an extra £2.5K.

I immediate told the guy in the bank who said, just say YES to it and it will sort it's self out. rolleyes

Needless to say, it never. I spent weeks (literally) arguing with the bank making them aware it was their money and not mine.

Eventually, they confirmed it was their error and I got £100 compensation for my time.

Bank of Scotland where absolutely useless and I never use the "automatic machines" as a result.

Aretnap

1,666 posts

153 months

Tuesday 17th February 2015
quotequote all
Jim1556 said:
Leave it for several years accumulating interest at 0.0fkall%...

If they ever come looking, it's still there and you have an extra 5p for your trouble! ;-)
You can be forced to repay the interest (all 5p of it) as well. At least, this lady was.

http://www.dailymail.co.uk/news/article-2669404/Si...

Martin_M

2,071 posts

229 months

Tuesday 17th February 2015
quotequote all
Eleven said:
Someone has paid a rubber cheque into her account with the reference "PPI refund"

Shortly she will receive a call from a plausible sounding chap from "PPI Unlimited" asking for the money back. She will BACS him the money, the cheque will then bounce, the BACS payment is not retrievable.

Is my best guess.
So is this money genuinely paid in though? As in, you could walk into the bank and withdraw it? If so, how can the fraudster claim this back?

Jim1556

1,776 posts

158 months

Tuesday 17th February 2015
quotequote all
Aretnap said:
You can be forced to repay the interest (all 5p of it) as well. At least, this lady was.

http://www.dailymail.co.uk/news/article-2669404/Si...
Deservedly so!

The money CLEARLY wasn't hers to spend! Stupid cow!

Like I said, leave it in your account, so WHEN they come knocking, it's all there. No harm done!

Motorrad

6,811 posts

189 months

Tuesday 17th February 2015
quotequote all
I'd likely just leave it untouched.

I received a payment from a utility company over a decade ago. I'd never had any dealings with them whatsoever. They never required their money back and I didn't contact them.

If they wanted it back today they could have it. In the meantime I've enjoyed a nice free loan. smile

Trax

1,538 posts

234 months

Tuesday 17th February 2015
quotequote all
If it isn't yours and you spend it, you will have to pay it back. ( the friend that is)

However, PPI claims are historically being re-reviewed/remediated, so it could be from the old claim, or even a totally new claim. It would be strange not to have received any notification though.

As others have said, tell her to speak to the bank, as she is 'not sure' it is hers......

Eleven

26,506 posts

224 months

Tuesday 17th February 2015
quotequote all
Martin_M said:
Eleven said:
Someone has paid a rubber cheque into her account with the reference "PPI refund"

Shortly she will receive a call from a plausible sounding chap from "PPI Unlimited" asking for the money back. She will BACS him the money, the cheque will then bounce, the BACS payment is not retrievable.

Is my best guess.
So is this money genuinely paid in though? As in, you could walk into the bank and withdraw it? If so, how can the fraudster claim this back?
A cheque is genuinely paid in, but it's written from a source that takes a while to return it unpaid. The payment reference is written as "PPI Repayment". I've also heard of the reference being "CHAPS".

The "lucky" recipient then gets a call from the bogus PPI company asking for the money back. The recipient is given bank details to return the money and makes a BACS payment. When it becomes clear that the cheque has bounced it's too late to recover the BACS payment.

Could you walk into a bank and withdraw the funds? I am not 100% sure, but it wouldn't surprise me. Most likely, though, the bank would just put you into OD because somewhere deep in their T&Cs it probably says they won't be responsible for fraudulent cheques returned within X period. I stand to be corrected, however.





Drumroll

3,787 posts

122 months

Tuesday 17th February 2015
quotequote all
The other thing that may have happened is there has been a genuine typing error. When the PPI company asked what account number the actual recipient wanted the money to be paid into, sort codes or account numbers got mixed up.

Sheepshanks

33,043 posts

121 months

Tuesday 17th February 2015
quotequote all
Sogra said:
If it was a Lloyds account I had similar happen to me, no letter to say the claim had been processed I only found out about it as the bank phoned me as I had such a large balance and they were asking if I wanted to open an ISA, (over 28k paid) When I asked where it had come from they said it was a PPI refund. A lot of banks are reviewing rejected claims.
£28K PPI yikes